How Do We Run Buffalo's Most Trusted IT Company?

We allow our customers to devote more time to growing their business and less time worrying about technology.

Our Approach To Custom IT Solutions & HIPAA Risk Consultations

Attentive to our customers needs, we defy the stereotypes of tech – we are The Opposite of Normal. With a collaborative and systematic approach we can help you create a tech environment that makes sense for you to invest in.

IT Consultation

In order to optimize your systems, and ensure that your IT program runs smoothly and reliably we always start with an overall IT consultation.

Implementation

Getting a careful assessment of your IT needs, we put together a plan for implementation that makes sense from your perspective.

Assurance

Testing is an integral part of our process. We make sure your IT solutions are running with ease and are fully optimized.

IT Services

HIPAA Risk Analysis

Normel Tech's unmatched support helps you every step of the way on your path towards HIPAA compliance. When you partner with Normel Tech, you will love our detailed work and best in class customer support.

Backup & Disaster Recovery Plans

When you back up your data, you need to be able to recover it quickly and be confident in its integrity. That’s why we provide tailored solutions that help you set the priority of your data.

24/7/365 Support

Normel Tech values, respects, and supports your mission by offering a Customer Support Team that is always available 24 hours a day, 7 days a week, 365 days a year.

Cloud-Based Solutions

Our cloud based solutions enable you to focus on revenue driving initiatives rather than time-consuming, non-core business tasks. Normel Tech's cloud is 100% secure and guarantees 99.9% uptime.

Networks & Systems Security

Remote monitoring and management is a necessity in today’s day and age. Continually monitoring the stability and security of your IT network is what we specialize in.

Custom IT Solutions

Whether you’re planning a major upgrade or just trying to tame the increasing cost and hassle of maintaining a network, we’ll find the answers you need to drive your business forward.

IT Consulting

We bring a range of technology capabilities that help our clients build their business.

IT Risk Analysis

Making sure that your business is not at risk is our objective. Our team provides a thorough assessment of all safeguards and will guide your company to become compliant.

Certified Hardware/Software Reseller

We can provide any hardware or software you need being a reseller for Ingram Micro, Tech Data, Cisco, and more.

Buffalo's Best IT Support Company

Over the years we have learned that customer service and building relationships with our clients is paramount to forming a successful partnership. Our team strives to provide the most effective service in a timely manner and the guidance our clients deserve. We didn’t get here alone. And neither will you.

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Company Info

Founding

Co-founded by a team of tech start-up specialists, our foundation is built on our collective experience in running a profitable IT startup, along with a large remanufacturing business. We’ve combined these skills to help businesses with their IT needs, allowing our customers to devote more time to growing their business and less time worrying about technology.

Our Skills & Expertise

Normel Tech offers nearly two decades of IT expertise in categories ranging from HIPAA consulting to cloud solutions, systems security, risk analysis, and disaster recovery services. What sets us apart from the others? Our team knows IT can be overwhelming, and we want to help you implement and maintain the best practice solutions for your business – both for where you are now, and for where you’re headed in the future.

Veteran Owned

As a Service-Disabled Veteran-Owned Business (SDVOB), Normel Tech believes in community first. We’re proud to participate in a mentorship program for inner city youth at local high schools, contribute to the Disabled Veteran Training program, and volunteer with Habitat for Humanity. At Normel Tech you’re not just a customer you’re a partner, and we take this approach in all aspects of our business. We strive to make finding the right solution for your business a pain-free, efficient, and most of all, a comfortable experience.