Buffalo Startup Normel Tech Helps Medical Providers, Businesses Comply with HIPAA Law


Buffalo Startup Normel Tech Helps Medical Providers, Businesses Comply with HIPAA Law

Buffalo, NY, May 31, 2018 – Seeing a need in the Western New York medical community for guidance on patient confidentiality compliance, Joshua Burch and Erik Hansen have launched the Buffalo-based startup Normel Tech. Normel Tech primarily helps medical practitioners and businesses that deal with patient information follow HIPAA regulations and protect this information from Malware attacks.

“There is a need for strategic oversight of how practices that deal with patient data become and stay compliant on an annual basis,” said Normel Tech CEO Joshua Burch. “We have created a simple process that educates medical providers and guarantees compliance within a few weeks. Our goal is for all Western New York medical practices to reach compliance within three years.”

Normel Tech brings more than a decade of Healthcare IT experience to the business that will move into offices on Chandler Street later this summer. They’ve handled cybersecurity and patient data in advanced technical environments.

“The time is right. We’re excited to offer this service in a city with a booming medical presence,” Burch said. “We see an untapped market for HIPAA-compliance oversight and want to help.”

They’ve become part of Empire State Development’s Startup NY tax incentive program. And, due to Burch’s service with the U.S. Marines, they’re a certified as Service-Disabled Veteran-Owned Business. Both Burch and Hansen are Western New York residents.

Who Needs a HIPAA Assessment?
Under HIPAA/HITECH, any covered entity and all business associates who have access to Protected Health Information (PHI) are required to have a HIPAA assessment annually.

According to the Office of Civil Rights (OCR), business owners and medical practices that do not follow HIPAA rules can face criminal penalties of up to $250,000 and 10 years in prison for willful neglect. They also face civil penalties of up to $50,000 per violation.

How does it work?
Normel Tech offers free consultations to medical providers and others to assess vulnerability. From there, they offer an in-depth analysis of the practice’s physical, technical and administrative safeguards as well as how to protect patient data from Malware attacks.

“We’ll pinpoint any deficiencies — whether they be technical, physical, or administrative issues — and tell you how to remedy them,” Burch said.

For more information or to schedule an interview, call (716) 949-6212 or email